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One inbox for everything — support, billing, sales, and data questions. A real person reads it and we aim to reply within one business day (AEST).
Reporting a data issue
If a report shows something that doesn't match the official source — a centre, a development application, a place count — include the report address, the section, and a link to the official record. Data corrections are prioritised ahead of feature requests.
Billing
Include your workspace name. Subscriptions are managed through Stripe, so invoice copies, payment method changes, and seat adjustments are quick to resolve.
Coverage questions
Before asking whether your target area is covered, check the live coverage page — it lists exactly which states and councils have development application coverage today.